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Pioneering a consumer-oriented video-hosting service: Accessibility and ease-of-use are the keys to market success, says Earthnoise.com
By Avi Machlis

From Financial Times

Aug 2, 2000
Posting pictures and text on web pages may be increasingly simple and popular, but many surfers find that getting a video clip online is a far more difficult task.

Yet according to David Steward, chief executive of Earthnoise.com, an Israeli-founded start-up that is pioneering a consumer-oriented video-hosting service, the barrier to the proliferation of video-web services is not web-hosting technology.

"From a technical point of view, there are some very good solutions for hosting video for the high end," says Mr Steward. "The challenge is how do you take this wonderful streaming video capability and make it easy to use, friendly and accessible for everyone, from students to moms and dads and grandparents."

For most people, the first obstacle to posting video onto the internet is getting it into their computer. Unlike still-photo scanning technology which is both affordable and user-friendly, the cost of digital video cameras is still prohibitive, and capture cards used for digitzing analog video tapes are hard to use.

Earthnoise.com has addressed the problem with a low-tech solution. Pop your video into the snail mail, and they will digitise it and host it at a Unix web server farm in Santa Clara, California.

The company - which has secured an endorsement from internet streaming leader RealNetworks - provides 50MB of free video-hosting for consumers, amounting to 22 minutes of video. A premium membership costs Dollars 5 a month which buys 200 MB of hosting space. Commercial memberships for small businesses are sold for between Dollars 20 and Dollars 50 a month.

Nicholas Ayre, principle consultant for media at Cap Gemini Ernst & Young, says the business model appears solid. "The key is getting users on the service for free and then offering value added services for a fee," he explains. "But they should be strict about how long they keep members on without paying."

For now, Earthnoise.com offers an array of free applications and services to members. Users can easily implant a video into a greeting card template, send a video e-mail message or simply use editing tools to sequence a clip, add a text title or remove those particularly embarassing home video moments.

Services such as these have already made Earthnoise.com a leader in its embryonic niche. According to PC Data, the market research group, Earthnoise .com had more than 300,000 unique visitors in May. It is the services, says the company, that sets them apart from both high-end web-video services and traditional web hosting sites such as Yahoo! Geocities.

"Getting into video is a huge thing, and the traditional web-hosting companies are kind of scared of it," explains Elan Dekel, Earthnoise.com's founder and president. "For them, video is like another cool feature, but it's a cool feature that takes a whole company - and that's why they are coming to us."

Venture capital has also been flowing in at a steady pace. In June 1999, Earthnoise.com raised Dollars 1.45m in seed financing from Israel Seed Partners, a leading Israeli venture group, and Entertainment Media Ventures, a seed venture capital fund for new media. They were joined in a second round of financing in March worth Dollars 7.6m by four more investors including America Online.

Next on Earthnoise.com's agenda is making its encoding solution even more convenient. This summer, it plans to launch a pilot in two small US cities that will allow consumers to drop off videotapes at a local shop, much like old-fashioned film developing is marketed.

As expanding bandwidth brings even more interest in video services, Mr Steward believes that accessibility and convenience will be the key to the market. "The winner," he says, "will eventually be determined by ease-of-use."

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