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Does Israeli startup hold key to ASP success?
By Avi Machlis

From the451.com

Jun 08, 2000
Jerusalem - Digital Fuel, an Israeli startup, has plans to launch a software package that will solve a host of critical challenges for the emerging application service provider industry, ranging from service level assurance right through to security.

The plans, which are expected to be unveiled within the next two weeks, come amid a wave of hype from the ASP industry that has also sparked a surge of skepticism about whether ASPs can reliably deliver the cost and efficiency benefits they promise.

Mark Roberts, ASP strategy director at Cap Gemini Ernst & Young, said if Digital Fuel can indeed deliver the combination of service-level monitoring, usage analysis, billing integration and security it promises, it might have the key to the marketplace. "People have been crying out for this kind of thing," he said. "If they can turn the concept into reality they will have a sustainable business way down the line."

Digital Fuel says that ASP Engine, the company's forthcoming beta, will serve as a multi-functional software probe implanted in ASP servers. It will monitor the level of service in real-time, and provide immediate feedback on a range of functions including service bottlenecks, CPU performance and disk quota allocation.

When it detects a breach of a service level agreement, it will automatically interface with billing systems and update the customer's bill. Digital fuel says it is already working with an undisclosed world-leading billing systems provider.

"The reason businesses are reluctant to work on the ASP model is because the Web is unreliable for mission-critical applications," said Benny Lehmann, founder and chief executive of Digital Fuel. "Today, ASPs cannot provide their customers with a way to monitor whether an SLA was breached or not."

The probes can also be configured to collect information on usage trends, providing instant feedback to software companies who often require several versions to discover bugs and address user complaints. Cap Gemini says, however, that the marketplace is already teeming with niche players offering various components to solve these problems. Digital Fuel even faces competition on its home turf, from ModusNovo, another Israeli startup backed by Sequoia Capital and Cisco.

Nevertheless, by integrating its service and usage monitoring with a security component, Digital Fuel may be able to secure an edge in the market. According to a recent Gartner Group report, the application level is 'by far' the most difficult challenge facing the Web hosting and ASP market.

"It is no longer clear who is responsible for the security of Web servers," stated the report. "There are many companies rushing to the hosting and ASP market - many of them have no experience in security." Gartner recommends that organizations running high-value applications should employ 'preventative measures' such as Perfecto Technologies' Appshield and Entercept by ClickNet.

Digital Fuel claims its package will provide a real-time defense that immediately signals an alert when security is breached inside a server. "Our probe knows that users from one area are not supposed to touch another database," said Lehman. "It knows who is supposed to be where automatically."

This week Digital Fuel completed an initial $3m round of seed financing including $500,000 invested by Shlomo Kramer, one of the three founders of Check Point Software, the Israeli leader of the firewall market who has also taken a seat on the board. Israel Seed Partners, a Jerusalem-based VC fund, led the financing and provided the remainder of the funds.

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